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Articles on:General
General information about the platform, basic settings, account functionality, policies, and initial guidance on how to use available features.

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  • How to get started - common questions and first steps
    This article will cover some of the most frequently asked questions and walk you through the first steps to get your operation up and running on Cartpanda. "What are processing fees?" The fees for international transactions through Cartpanda Pay vary according to the selected plan, starting at 9.9% + R$ 1.50 per sale, regardless of the currency of the transaction. Light: Flat fee for international sales – 9.9% + R$ 1.50 per sale Starter: Flat fee for international sales – 9.5% + R$ 1.50 pePopular
  • How to Use Test Mode
    Test Mode lets you simulate purchases without real cards so you can validate checkout, payment, and order confirmation before launch. Accessing Test Mode Open the product you want to test. Copy the Test Mode link from Links. When you open the link, use the password found in Admin General. Running aPopular
  • Prohibited Sales and Advertising Practices
    Cartpanda applies strict compliance standards to ensure the integrity of all offers published on our platform. The rules below are designed to protect consumers, promote ethical commercial practices, and ensure full legal compliance for transactions processed through Cartpanda Pay. 1. Use of third-party image, voice, or reference without authorization It is strictly prohibited to use the image, voice, or any reference to third parties in marketing materials (such as VSLs, sales pageFew readers
  • Back-to-back in Merchant of Record Operations for Brazilian Vendors
    Instructions on Tax Obligations for Sellers Based in Brazil in Merchant of Record Operations Definitions   Seller(s): refers to the company registered on the Cartpanda platform that conducts operations under the Merchant of Record (MoR) model. Such companies are headquartered in the Federative Republic of Brazil and, therefore, for the purposes of this article, the term “Seller” may also be referred to as “Brazilian Company.”   What is a “back-to-back” operationFew readers
  • Discover the Cartpanda Access Area
    Today we’ll go over the CartPanda login area, including how to create your account, recover your password if needed, and manage multiple stores using the same email. Creating a CartPanda Account Creating your CartPanda account is very simple. You just need to fill out a few fields, and within a few minutes you’ll be ready to start using the platform. To get started: Go to the CartPanda login page: https://accounts.cartpanda.com/register When registering: Use a valid email aFew readers
  • Setting a password on your store
    The Cartpanda platform offers a feature that allows you to temporarily block access to your store. This feature is ideal for moments when you need to disable checkout or store navigation, such as during maintenance, updates, tests, or strategic adjustments. To enable this function, go to Admin General Password or click here. Enable the password option by checking the corresponding checkbox, then click Save. Stores With Password Enabled Whenever your store password is eFew readers

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