How to get started - common questions and first steps
This article will cover some of the most frequently asked questions and walk you through the first steps to get your operation up and running on Cartpanda.
"What are processing fees?"
The fees for international transactions through Cartpanda Pay vary according to the selected plan, starting at 9.9% + R$ 1.50 per sale, regardless of the currency of the transaction.
Light: Flat fee for international sales – 9.9% + R$ 1.50 per sale
Starter: Flat fee for international sales – 9.5% + R$ 1.50 pePopularProhibited Products and Activities
This page provides information on the types of activities, businesses, products, and sectors that are not permitted to use Cartpanda Pay services. In other words, compliance with the rules and restrictions outlined is necessary to sell through Cartpanda Pay.
High-Risk Jurisdictions and Individuals
It is prohibited to use Cartpanda Pay services for any business, contracting, or sale of goods and services, directly or indirectly, for:
High-Risk Jurisdictions
Individuals located in, residPopularHow to Use Test Mode
Test Mode lets you simulate purchases without real cards so you can validate checkout, payment, and order confirmation before launch.
Accessing Test Mode
Open the product you want to test.
Copy the Test Mode link from Links.
When you open the link, use the password found in Admin General.
Running aFew readersProhibited Sales and Advertising Practices
Cartpanda applies strict compliance standards to ensure the integrity of all offers published on our platform. The rules below are designed to protect consumers, promote ethical commercial practices, and ensure full legal compliance for transactions processed through Cartpanda Pay.
1. Use of third-party image, voice, or reference without authorization
It is strictly prohibited to use the image, voice, or any reference to third parties in marketing materials (such as VSLs, sales pageFew readersExternal Upsells
The External Upsell tool allows you to create and customize upsell offer pages outside the Cartpanda environment, giving you full control over design and experience, while still using Cartpanda to securely process payments for those offers.
Setting Up External Upsell
In the One Click Upsell app, go to the External Upsell tab and click Create External Upsell.
Next, choose a title for your upsell, enter the link to your external page, and select a trigger type.Few readers
