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> Use this file to discover available pages before exploring further.
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# Tauk Call Center Integration

### Webhooks

Integrating with the **Tauk call center** is very simple.

First, request the **endpoints where Tauk will receive the webhooks**.

You will receive **two endpoints** similar to the following:

YOURSTORE - Abandons: https://hooks.zapier.com/hooks/catch/xxxx/yyyy/



YOURSTORE - Buyers: https://hooks.zapier.com/hooks/catch/xxxx/yyyy/

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_jn65m1.png =1116xauto)

Go to Admin > Notifications > Webhooks

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1hfymkd.png =1116xauto)

Click: **Set up Webhooks > Create Webhooks**

Then configure the following:
* Add the **Abandons URL** with the event **“Abandoned Cart”**
* Add the **Buyers URL** with the event **“Order Created”**

After this setup, your screen should display both webhooks configured.

###### Inform the Tauk Team

Once the webhooks are configured, **notify the Tauk team** that the webhooks have been added so they can complete the integration on their side.

###### Customer Support Access

To grant access to the **Tauk team**, follow these steps:
1. Go to **Admin → Accounts**
2. Click **“Add Team Account”**
3. Under **Permissions**, grant access to **Orders**

**Done! Your integration is now complete.**