> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cartpanda.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Setting a password on your store

**The Cartpanda platform offers a feature that allows you to temporarily block access to your store.**

This feature is ideal for moments when you need to disable checkout or store navigation, such as during maintenance, updates, tests, or strategic adjustments.

To enable this function, go to **Admin > General > Password** or **click here**.

Enable the password option by checking the corresponding checkbox, then click **Save**.

# Stores With Password Enabled

Whenever your store password is enabled, any attempt to access your store will be redirected to [**orders.cartpanda.com**](http://orders.cartpanda.com).

Access attempts to your store/checkout that would result in an empty cart or a block due to the absence of **Cartpanda Pay** (with **AFID present**) will also be redirected to:
[https://orders.cartpanda.com/](https://orders.cartpanda.com/**)

This ensures that customers are not blocked by a password page they cannot access.

# Stores With Password Disabled

With the password feature disabled, users will be redirected normally to the checkout.

||| Important: Any issue that triggers a redirection will send the customer to orders.cartpanda.com.


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If you have any questions, please contact our team through the platform chat or via email at [suporte@cartpanda.com](mailto:suporte@cartpanda.com).