Prohibited Products and Activities
This page provides information on the types of activities, businesses, products, and sectors that are not permitted to use Cartpanda Pay services. In other words, compliance with the rules and restrictions outlined is necessary to sell through Cartpanda Pay.
It is prohibited to use Cartpanda Pay services for any business, contracting, or sale of goods and services, directly or indirectly, for:
Individuals located in, residing in, or citizens of jurisdictions, as well as products originating from these jurisdictions, which, by Cartpanda's determination and for legal, contractual, and commercial reasons, among others, are prohibited, such as Cuba, Iran, North Korea, Syria, and the regions of Crimea, Donetsk, and Luhansk.
Additionally, conducting transactions involving the import or export of any product to or from Russia is prohibited.
Individuals who, by Cartpanda's determination and for legal, contractual, and commercial reasons, among others, are prohibited, such as individuals or legal entities included in a list of restricted persons or entities in the U.S., the United Kingdom, the European Union, or the United Nations, including sanctions maintained by the U.S. Office of Foreign Assets Control (OFAC) or the Denied Persons List maintained by the U.S. Department of Commerce.
Exporting, re-exporting, selling, or providing accounting services, fund and company formation, management consulting, architecture, or engineering services to any individual located in Russia.
Certain types of products cannot be marketed using Cartpanda Pay, both for legal reasons and platform policy reasons.
If our team or automated system detects any of the products listed below, your Cartpanda operation may be frozen without prior notice until the situation is resolved.
The list of prohibited products may be changed at any time. We recommend that you check this article regularly.
Predatory mortgage consulting
Companies that make exaggerated claims, use misleading testimonials, employ aggressive sales tactics, or use false endorsements (with or without a written contract)
Companies offering unrealistic incentives or prizes to encourage the purchase of products or services
"Get-rich-quick" schemes, including investment opportunities or other services that promise high returns while deceiving consumers; schemes that offer high returns with minimal effort or work, and websites promising quick and easy money
Pyramid schemes
Negative option marketing, negative option membership clubs, and discounted trial offers that use misleading or hidden pricing
Predatory investment opportunities with little or no financial return
Any other type of business that Cartpanda deems unfair, misleading, or predatory to consumers
Bots, apps, or similar services that promise financial returns
Making false or misleading claims, including promises of unrealistic or unverified financial gains
Disclosure requirements: Businesses must clearly outline any conditions or limitations associated with their products. For example, if only a small percentage of users tend to make money, this must be disclosed
Document forgery services
Multi-level marketing services offering commissions or sales-based recruitment
Value-added service reselling, including selling or reselling services without additional benefit to the buyer; reselling government-offered products without authorization or added value
Suspicious remote technical support
Telemarketing
Selling online traffic or engagement
Door-to-door sales
Weapons, gunpowder, ammunition, fireworks, and other explosives
Toy weapons (gel blasters)
Weapon components such as firing pins, magazines, clips, firearm conversion kits, and any 3D-printed weapon
Swords and katanas, unless used as replicas or for martial arts practice
Concealed knives and knives with opening mechanisms designed for rapid blade deployment
Machetes
Toxic, flammable, combustible, or radioactive materials
Pesticides requiring a certified professional for application
Research chemicals
Products that cannot be shipped by mail according to the U.S. Postal Service (USPS)
Replicas of modern firearms, including toys, with inadequate markings
Pepper spray and stun guns
Men's clubs, topless bars, and strip clubs
Pornography and other adult content (including literature, images, and other media) depicting nudity or explicit sex
Adult services, including prostitution, escorts, pay-per-view, sexual massages, fetish services, mail-order brides, and live pornographic chat features
All online dating services, including matchmaking services
Debt settlement, negotiation, and consolidation
Credit monitoring, "credit repair," and counseling services
Loan payments with credit cards
Any form of loans or financial credit
Gambling, such as betting, online gambling, casino games, sweepstakes, and contests, fantasy sports tournaments with cash or prize rewards (betting courses, lotteries, crash games, etc.)
Skill-based games, such as tournaments or competitions in video games and mobile games, darts, card games, and board games with cash or prize rewards
Pay-per-bid auctions
Lotteries
Entry or player fees that promise the entrant or player will win a valuable prize
Sports predictions or betting with cash or prize rewards
Courses and information on cannabis cultivation
Hydroponic equipment and other cultivation or production equipment marketed for cannabis planting
Cannabis shops and similar businesses
CBD products with THC levels above the applicable local jurisdiction's legal limit, including edible CBD products
Cannabis-derived products
Cryptocurrency mining and staking
Initial Coin Offerings (ICOs)
Secondary NFT sales
Cryptocurrency exchanges and wallets (e.g., Bitcoin, Ripple, Ethereum, Dogecoin, Cardano, etc.)
Preloaded payment cards, gift cards, virtual credits, or other products and services that store monetary value (digital or physical)
Issuing and selling NFTs independently, including marketplaces and SaaS platforms
Prepaid phone cards, SIM cards, and phone services
Sale of in-game currencies or items
Sale of stored value or credits held, accepted, and issued by any entity other than the seller
Debt collection agencies
Shell banks
ATMs
Transaction accounts
Bank account financing
Funded proprietary trading desks
Neobanks or digital banks
Other financial services
Check cashing
Insurance (including health benefit packages)
Custodial services
Lending services, including mortgage loans
"Buy now, pay later" services
Peer-to-peer money transfers
Money transfers, remittances, currency exchange services, and other monetary activities
Sale of bearer shares
Counterfeit products
Illegally imported or exported products
Any other product or service that infringes or directly facilitates the infringement of trademarks, patents, copyrights, trade secrets, proprietary rights, or third-party privacy rights
File-sharing websites, regardless of whether they host infringing content
Unauthorized sale of branded or designer products and services
Unauthorized sale or distribution of music, movies, software, and other licensed materials
Regulated medical devices sold by prescription
Online pharmacies, including SaaS platforms
Pharmaceutical products and other prescription products paid for without a physical card
Pseudo-pharmaceutical or nutraceutical products with unsustainable or harmful claims
Promises of curing any disease, whether congenital, chronic, or temporary (such as diabetes)
Prescription delivery services
Telemedicine services
Air fryers and other household appliances
Mystery boxes
Plush dogs
Motorcycle helmets
Cell phones, smartphones, and iPhones
Shock collars for animal training
Gaming consoles (PlayStation, Xbox, Nintendo, etc.)
Accounts from other platforms (when violating platform terms of use)
Social media accounts
Hair straightening brushes
Vertical rotating oven
Console gift cards (PlayStation, Xbox, Nintendo, etc.) and other digital games
Bath towel sets
Earning money from videos
"Love Honey" products
Laptops
Red Silver* cookware
Perfumes
Licensed products without the proper commercial license
Replica sneakers
Vert shoes and sneakers
Social media followers
Smartwatches
Pseudo-pharmaceutical or nutraceutical products with unsustainable or harmful claims
Pseudo-pharmaceutical or nutraceutical products aimed at significant weight loss or sexual performance
Prohibition of false or misleading claims: It is illegal to make specific weight loss promises without scientific evidence. For example, claiming that someone can lose "10 kilograms in 2 weeks" without proof is considered deceptive advertising.
Scientific proof requirements: Claims must be supported by robust scientific studies. False claims may result in fines and legal actions.
FDA disapproval: Health-affecting products (pills, supplements, or devices) must be FDA-approved before being marketed in the United States. If the product is not approved, its sale may be suspended.
Spyware applications or tools, monitoring software, or unauthorized access to third-party applications or social networks
Companies that engage in, encourage, promote, or celebrate illegal violence or material harm to people or property
Equipment and items intended for manufacturing or using drugs
Telecommunication manipulation equipment, including signal jammers (TV Box, IPTV, or unregulated streaming services)
Services providing false references or identities
Illicit substances (drugs) or substances designed to mimic illegal drugs (including kava)
Bankruptcy attorneys
Law firms receiving funds not classified as attorney fees
Bail payment
Legal services in general
Identity theft protection services, including monitoring and recovery
Disbursement of government economic aid, such as grants
Offering products and services on behalf of embassies and consulates
Offering public services with misleading claims
Offering public services without authorization or added value
Herbal cigarettes
Equipment specifically marketed for tobacco product manufacturing
Tobacco products, including electronic cigarettes, cigars, and e-cigarette liquids
Charter or private airlines
Commercial airlines and cruise lines
Travel booking services and clubs
Timeshare services
Crowdfunding, fundraising, and other donation solicitation activities
Payment intermediation and aggregation (including receiving settlement funds for products or services not provided by you, on behalf of one or more third-party sellers)
Multi-Level Marketing: A business strategy where companies earn revenue, and participants earn commissions through network marketing for retail product sales and referral marketing programs
Age-restricted products or services, such as alcoholic beverages
Charity raffles and lotteries explicitly for fundraising
Any activity that uses information, communications, or other advertising means that are wholly or partially false, omit essential data, or otherwise mislead consumers.
Using Cartpanda products with false, manipulated, inaccurate, or misleading data related to your identity, legal entity, operational nature, or any other required information by Cartpanda. If your personal or business data changes, you must inform us immediately.
Using Cartpanda products to conduct transactions on behalf of an unidentified merchant or to sell products or services not specified in the Cartpanda account application.
Using Cartpanda primarily as a virtual terminal (e.g., manually entering card transaction details).
Processing without an actual good or service sold or a donation received; card testing.
Unauthorized use of Cartpanda intellectual property; using the Cartpanda name or logo, including registered trademarks or service marks, without compliance or in a way that harms Cartpanda or its brand; any action suggesting false endorsement by or affiliation with Cartpanda.
High-Risk Jurisdictions and Individuals
It is prohibited to use Cartpanda Pay services for any business, contracting, or sale of goods and services, directly or indirectly, for:
High-Risk Jurisdictions
Individuals located in, residing in, or citizens of jurisdictions, as well as products originating from these jurisdictions, which, by Cartpanda's determination and for legal, contractual, and commercial reasons, among others, are prohibited, such as Cuba, Iran, North Korea, Syria, and the regions of Crimea, Donetsk, and Luhansk.
Additionally, conducting transactions involving the import or export of any product to or from Russia is prohibited.
High-Risk Individuals
Individuals who, by Cartpanda's determination and for legal, contractual, and commercial reasons, among others, are prohibited, such as individuals or legal entities included in a list of restricted persons or entities in the U.S., the United Kingdom, the European Union, or the United Nations, including sanctions maintained by the U.S. Office of Foreign Assets Control (OFAC) or the Denied Persons List maintained by the U.S. Department of Commerce.
Prohibited Services
Exporting, re-exporting, selling, or providing accounting services, fund and company formation, management consulting, architecture, or engineering services to any individual located in Russia.
Prohibited Activities
Certain types of products cannot be marketed using Cartpanda Pay, both for legal reasons and platform policy reasons.
If our team or automated system detects any of the products listed below, your Cartpanda operation may be frozen without prior notice until the situation is resolved.
The list of prohibited products may be changed at any time. We recommend that you check this article regularly.
Unfair, Deceptive, or Abusive Acts or Practices (acts or practices that violate local consumer protection laws, regulations, or regulatory bodies)
Predatory mortgage consulting
Companies that make exaggerated claims, use misleading testimonials, employ aggressive sales tactics, or use false endorsements (with or without a written contract)
Companies offering unrealistic incentives or prizes to encourage the purchase of products or services
"Get-rich-quick" schemes, including investment opportunities or other services that promise high returns while deceiving consumers; schemes that offer high returns with minimal effort or work, and websites promising quick and easy money
Pyramid schemes
Negative option marketing, negative option membership clubs, and discounted trial offers that use misleading or hidden pricing
Predatory investment opportunities with little or no financial return
Any other type of business that Cartpanda deems unfair, misleading, or predatory to consumers
Bots, apps, or similar services that promise financial returns
Making false or misleading claims, including promises of unrealistic or unverified financial gains
Disclosure requirements: Businesses must clearly outline any conditions or limitations associated with their products. For example, if only a small percentage of users tend to make money, this must be disclosed
Document forgery services
Multi-level marketing services offering commissions or sales-based recruitment
Value-added service reselling, including selling or reselling services without additional benefit to the buyer; reselling government-offered products without authorization or added value
Suspicious remote technical support
Telemarketing
Selling online traffic or engagement
Door-to-door sales
Weapons, Firearms, Explosives, and Hazardous Materials
Weapons, gunpowder, ammunition, fireworks, and other explosives
Toy weapons (gel blasters)
Weapon components such as firing pins, magazines, clips, firearm conversion kits, and any 3D-printed weapon
Swords and katanas, unless used as replicas or for martial arts practice
Concealed knives and knives with opening mechanisms designed for rapid blade deployment
Machetes
Toxic, flammable, combustible, or radioactive materials
Pesticides requiring a certified professional for application
Research chemicals
Products that cannot be shipped by mail according to the U.S. Postal Service (USPS)
Replicas of modern firearms, including toys, with inadequate markings
Pepper spray and stun guns
Adult Content and Services
Men's clubs, topless bars, and strip clubs
Pornography and other adult content (including literature, images, and other media) depicting nudity or explicit sex
Adult services, including prostitution, escorts, pay-per-view, sexual massages, fetish services, mail-order brides, and live pornographic chat features
All online dating services, including matchmaking services
Debt Reduction Companies
Debt settlement, negotiation, and consolidation
Loans and Credit
Credit monitoring, "credit repair," and counseling services
Loan payments with credit cards
Any form of loans or financial credit
Gambling
Gambling, such as betting, online gambling, casino games, sweepstakes, and contests, fantasy sports tournaments with cash or prize rewards (betting courses, lotteries, crash games, etc.)
Skill-based games, such as tournaments or competitions in video games and mobile games, darts, card games, and board games with cash or prize rewards
Pay-per-bid auctions
Lotteries
Entry or player fees that promise the entrant or player will win a valuable prize
Sports predictions or betting with cash or prize rewards
Cannabis
Courses and information on cannabis cultivation
Hydroponic equipment and other cultivation or production equipment marketed for cannabis planting
Cannabis shops and similar businesses
CBD products with THC levels above the applicable local jurisdiction's legal limit, including edible CBD products
Cannabis-derived products
Non-Fiat Currency
Cryptocurrency mining and staking
Initial Coin Offerings (ICOs)
Secondary NFT sales
Non-Fiat Currency and Stored Value
Cryptocurrency exchanges and wallets (e.g., Bitcoin, Ripple, Ethereum, Dogecoin, Cardano, etc.)
Preloaded payment cards, gift cards, virtual credits, or other products and services that store monetary value (digital or physical)
Issuing and selling NFTs independently, including marketplaces and SaaS platforms
Prepaid phone cards, SIM cards, and phone services
Sale of in-game currencies or items
Sale of stored value or credits held, accepted, and issued by any entity other than the seller
Financial Products and Services
Debt collection agencies
Shell banks
ATMs
Transaction accounts
Bank account financing
Funded proprietary trading desks
Neobanks or digital banks
Other financial services
Check cashing
Insurance (including health benefit packages)
Custodial services
Lending services, including mortgage loans
"Buy now, pay later" services
Peer-to-peer money transfers
Money transfers, remittances, currency exchange services, and other monetary activities
Sale of bearer shares
Products and Services That Infringe Intellectual Property Rights
Counterfeit products
Illegally imported or exported products
Any other product or service that infringes or directly facilitates the infringement of trademarks, patents, copyrights, trade secrets, proprietary rights, or third-party privacy rights
File-sharing websites, regardless of whether they host infringing content
Unauthorized sale of branded or designer products and services
Unauthorized sale or distribution of music, movies, software, and other licensed materials
Pharmaceutical Products, Medical Devices, and Telemedicine (refer to FAQs for more details)
Regulated medical devices sold by prescription
Online pharmacies, including SaaS platforms
Pharmaceutical products and other prescription products paid for without a physical card
Pseudo-pharmaceutical or nutraceutical products with unsustainable or harmful claims
Promises of curing any disease, whether congenital, chronic, or temporary (such as diabetes)
Prescription delivery services
Telemedicine services
General Products Considered High-Risk and Prohibited by Cartpanda
Air fryers and other household appliances
Mystery boxes
Plush dogs
Motorcycle helmets
Cell phones, smartphones, and iPhones
Shock collars for animal training
Gaming consoles (PlayStation, Xbox, Nintendo, etc.)
Accounts from other platforms (when violating platform terms of use)
Social media accounts
Hair straightening brushes
Vertical rotating oven
Console gift cards (PlayStation, Xbox, Nintendo, etc.) and other digital games
Bath towel sets
Earning money from videos
"Love Honey" products
Laptops
Red Silver* cookware
Perfumes
Licensed products without the proper commercial license
Replica sneakers
Vert shoes and sneakers
Social media followers
Smartwatches
Nutraceutical and Pseudo-Pharmaceutical Products
Pseudo-pharmaceutical or nutraceutical products with unsustainable or harmful claims
Pseudo-pharmaceutical or nutraceutical products aimed at significant weight loss or sexual performance
Prohibition of false or misleading claims: It is illegal to make specific weight loss promises without scientific evidence. For example, claiming that someone can lose "10 kilograms in 2 weeks" without proof is considered deceptive advertising.
Scientific proof requirements: Claims must be supported by robust scientific studies. False claims may result in fines and legal actions.
FDA disapproval: Health-affecting products (pills, supplements, or devices) must be FDA-approved before being marketed in the United States. If the product is not approved, its sale may be suspended.
Any Illegal Product or Service
Spyware applications or tools, monitoring software, or unauthorized access to third-party applications or social networks
Companies that engage in, encourage, promote, or celebrate illegal violence or material harm to people or property
Equipment and items intended for manufacturing or using drugs
Telecommunication manipulation equipment, including signal jammers (TV Box, IPTV, or unregulated streaming services)
Services providing false references or identities
Illicit substances (drugs) or substances designed to mimic illegal drugs (including kava)
The Following Legal Services
Bankruptcy attorneys
Law firms receiving funds not classified as attorney fees
Bail payment
Legal services in general
Identity Services
Identity theft protection services, including monitoring and recovery
Public Services
Disbursement of government economic aid, such as grants
Offering products and services on behalf of embassies and consulates
Offering public services with misleading claims
Offering public services without authorization or added value
Tobacco
Herbal cigarettes
Equipment specifically marketed for tobacco product manufacturing
Tobacco products, including electronic cigarettes, cigars, and e-cigarette liquids
Travel
Charter or private airlines
Commercial airlines and cruise lines
Travel booking services and clubs
Timeshare services
Other
Crowdfunding, fundraising, and other donation solicitation activities
Payment intermediation and aggregation (including receiving settlement funds for products or services not provided by you, on behalf of one or more third-party sellers)
Multi-Level Marketing: A business strategy where companies earn revenue, and participants earn commissions through network marketing for retail product sales and referral marketing programs
Age-restricted products or services, such as alcoholic beverages
Charity raffles and lotteries explicitly for fundraising
Any activity that uses information, communications, or other advertising means that are wholly or partially false, omit essential data, or otherwise mislead consumers.
Prohibited Uses of Cartpanda Products
Using Cartpanda products with false, manipulated, inaccurate, or misleading data related to your identity, legal entity, operational nature, or any other required information by Cartpanda. If your personal or business data changes, you must inform us immediately.
Using Cartpanda products to conduct transactions on behalf of an unidentified merchant or to sell products or services not specified in the Cartpanda account application.
Using Cartpanda primarily as a virtual terminal (e.g., manually entering card transaction details).
Processing without an actual good or service sold or a donation received; card testing.
Unauthorized use of Cartpanda intellectual property; using the Cartpanda name or logo, including registered trademarks or service marks, without compliance or in a way that harms Cartpanda or its brand; any action suggesting false endorsement by or affiliation with Cartpanda.
Updated on: 03/02/2025
Thank you!