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# How to Make a Withdrawal on Cartpanda Pay

Cartpanda Pay is a payment solution designed to boost your online sales, featuring multi-acquirer technology and high approval rates.
In this guide, we’ll explain how to receive funds processed through our gateway.

# How to Request a Withdrawal

1. Log in to your Cartpanda dashboard.
2. Go to the side menu: **Finance > Payouts**

Here you can access your financial information, including:

* Recent payments
* Available balance
* Pending balance
* Reserved balance

You can withdraw the full amount available in **Available Balance**. Simply click **Make Withdrawal**.

A confirmation box will appear. Read the notice carefully, then click **Confirm Transfer**. The funds will be transferred to the bank account you registered with Cartpanda Pay.
# Fees

### For USD (US Dollar) Transfers

Each type of international transfer has its own fee, displayed transparently at the time of the request:

* **Payoneer: $10 per withdrawal**
* **Lootrush: $10 per withdrawal**
* **ACH – Same Day ($6.00 fee)**
* **ACH – Next Business Day ($3.50 fee)**
* **Wire Transfer:** $40 per withdrawal
You can select the transfer type in this field during the withdrawal request.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1g5wszi.png =1001xauto)

### **Important Notes About Withdrawals**

* Transfers are processed only on **business days** and typically take up to **one business day** to complete.
* If you have any outstanding financial obligations (fees or plan payments), you **cannot request a withdrawal** until the debt is cleared.
* Currently, available balance in Cartpanda Pay **cannot** be used to pay for platform services, fees, or subscription plans.
* Proper order processing and tracking are essential. As noted during registration, tracking information ensures smooth operations. Recent orders are not considered until a minimum processing period has passed.

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Still have questions? Contact our team via the platform's chat or send an email to [suporte@cartpanda.com](mailto:suporte@cartpanda.com)