Articles on: Affiliates and vendors

For vendors and affiliates: Affiliate and co-producer commissions

In this article, you will understand how affiliate and/or co-producer commissions work within CartPanda.


We will explain how the amounts are calculated, the priority order of the revenue split, and how you can manage and track earnings, whether you are a producer, affiliate, or co-producer.


How Commission Splitting Works


When a sale is made involving an affiliate, co-producer, or both, the revenue split occurs after CartPanda Pay gateway fees are deducted.


In other words:


1️⃣ Gateway fees are deducted from the order first.

2️⃣ Then the commission split is applied.


The priority order of the split is: Affiliate → Co-Producer → Producer.


Priority Order in the Revenue Split


Affiliate: receives the commission first, according to the configured percentage or value.

Co-Producer: receives their share after the affiliate commission is calculated.

Producer: receives the remaining amount.


Types of Commission


There are two commission models:


Fixed Commission (CPA)


The producer defines a fixed amount per sale, regardless of the net value after fees.

Example:

Product sold for: $100.00

Defined commission: $40.00

Regardless of fees or variations, the commission will always be $40.00 per sale.


Percentage Commission (Revenue Share)


The commission is calculated based on a percentage applied to the amount after the gateway fee is deducted.

In this model, the final commission amount may vary depending on the applied fees.


The fees for international transactions through CartPanda Pay vary according to the selected plan, starting at 9.9% + R$1.50 per sale, regardless of the sale currency.


  • Light: Flat fee for international sales 9.9% + R$1.50 per sale
  • Starter: Flat fee for international sales 9.5% + R$1.50 per sale
  • Premium: Flat fee for international sales 9.0% + R$1.50 per sale
  • Advanced: Flat fee for international sales 8.5% + R$1.50 per sale


To track your earning:


Finance → Transactions

In this section, you can:


  • Check each movement of your balance individually
  • Identify the order ID associated with each transaction
  • View incoming and outgoing amounts, whether you are an affiliate, co-producer, or producer


Finance → Payouts

Here you can:


  • View your available balance for withdrawal
  • View your pending balance
  • View the total amount held in reserve
  • Make withdrawals in this section. Learn how to make a withdrawal in this article.


Commission allocation is handled automatically by the system, so the producer does not need to take any manual action for the amounts to be calculated and distributed.



Frequently Asked Questions


1) I made a sale but haven’t received my commission. What should I do?
  • Go to Finance → Transactions
  • Try to locate the commission amount and the corresponding order ID, filtering by date

If you cannot find the amount:

  1. Contact the producer
  2. Confirm if the sale appears in their dashboard
  3. Verify that you are listed as an affiliate for that sale

If you still have questions, our support team is available to help.


2) When does my commission become available for withdrawal?

The release of your commission depends on two factors:

  1. Your configured payout time in CartPanda Pay
    • You can check your payout schedule at: Admin → Payments → Manage → Payout Time
  1. The payment method used for the sale

check your payout schedule by going to: Admin → Payments → Manage → Payout Time.



Still have questions? Contact our team via the platform's chat or send an email to suporte@cartpanda.com

Updated on: 03/10/2026

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