Discount Coupon

Through CartPanda, you can offer exclusive discounts to your customers directly at checkout. Currently, there are two types of discounts available:

• Discount Coupon: You provide a code for your customer to enter directly at checkout. This article explains how to set it up.
• Automatic Discounts: You define a discount amount that is applied automatically at checkout. This article explains how to configure it.

Creating a New Coupon

Step 1

To create a discount coupon, go to our Discounts section by clicking here.

Then click Create Discount and choose whether to create a discount for an ORDER or a PRODUCT.

• Order Discount: The discount is applied to the total order value.
• Product Discount: The discount is applied only to the specific product defined in the rule.

Step 2

On the next page, start by entering the Discount Code Name.

This is the code your customers will use at checkout to apply the discount.

Step 3

Next, select the type of discount you want to offer:

• Percentage: Enter a specific percentage to be applied to the order subtotal.
• Fixed Amount: Enter a fixed value (in your currency) to be applied to the order subtotal.
• Free Shipping: The discount will apply to the shipping cost, regardless of the shipping method chosen.
• Buy X, Get Y: Set a specific product or collection that the customer must buy and a product they will receive for free

For the Buy X, Get Y option, the offer product must be in the cart at checkout. For example, if you set "Buy 1 T-shirt, Get 1 Shorts," the customer must add both items to the cart for the discount to apply.

Example: Buy 2, Get 2, with 4 items in the cart:

• The discount is applied once to the 2 cheapest products.
• A tag will show which products received the discount.
• The amount discounted per product is displayed according to the rules.

Step 4

At this stage, select whether the coupon applies to the entire order, a collection, or a specific products

Additional Fields

There are optional rules you can set for the discount:

• Minimum Requirement: Define rules for the discount to apply, such as a minimum cart value or minimum quantity of items.
• Customer Qualification: Apply the discount to all customers or a specific group based on Tags (Dashboard > Customers) or email.
• Coupon Usage Limits: Limit the total number of times a coupon can be used, or how many times a single customer can use it.
• Active Dates: Set a start and expiration date for the coupon.

Rules for Multiple Manual Discounts

By default, only one manual discount can be applied per order.

To allow multiple manual discounts:

1. Go to the settings page and enable Multiple Manual Discounts.
2. Customers will then be able to use more than one manual discount per purchase.
3. You can also set a maximum number of coupons per order and decide whether only active discounts can be applied.

Rule to Prioritize the Highest Discount

You can prioritize the highest discount value.

To enable this feature: Go to Discount > Settings > Do Not Combine Other Discounts.

Still have questions? Contact our team via the platform's chat or send an email to suporte@cartpanda.com

Updated on: 03/11/2026