> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cartpanda.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customizable notes at checkout

One of the customizable fields available in the **CartPanda checkout** is the **custom notes** field.

With this feature, you can request **additional information from customers directly at checkout**, such as packaging instructions or any other details relevant to your operation.

# How to Add Custom Notes

To add a custom notes field:

1. Go to **Admin > Checkout**
2. Click **Edit** on the desired template
3. Select **Add new section**
4. Choose **Custom Notes**
5. Position the field wherever you want within the page and **save**


![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/screenshot-2026-03-10t13555863_wpipt9.png =1200xauto)


Done! The field will now appear in the **checkout**, allowing customers to fill it out before completing their purchase.

# Where the Notes Appear

After the order is completed: The notes will appear for the **customer on the Thank You page**

They will also be added to the **right sidebar of the order** in the admin panel

This makes it easy for you and your team to quickly view any additional instructions provided by the customer.

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If you still have questions, contact our team through the **platform chat** or send an email to [**suporte@cartpanda.com**](mailto:suporte@cartpanda.com).