CartPanda allows you to configure a custom Thank You Page, redirecting customers to an external page after completing their purchase.

This feature is ideal for displaying post-purchase strategic content, such as:

• Product access instructions
• Next steps after the purchase
• Additional onboarding information

In this guide, you’ll learn how to configure the Thank You Page redirect to an external URL of your choice.

How the Redirect Works

When a customer completes an order, the system follows this logic:

1. It checks whether any product in the cart has a specific redirect configured
2. If there is more than one, the first product with a redirect will be used
3. If no product redirect exists, the system applies the redirect based on the payment method
4. If neither option is configured, the default CartPanda Thank You Page will be displayed

Setting Up a Custom Thank You Page

Go to: Admin > Thank You Page > Redirect URLs

1️⃣ Default Redirect by Payment Method

This option allows you to define a different URL depending on the payment method used by the customer:

• Credit Card

Simply paste the desired Thank You Page URL for each payment method.

2️⃣ Product-Based Redirect

This option allows you to define a custom Thank You Page for specific products.

To configure it:

1. Click Add product redirect
2. Search for and select the desired product
3. Enter the external Thank You Page URL
4. Click Create

Once configured, you will be able to fully customize the post-purchase experience, directing customers to specific content depending on the product purchased or the payment method used.

Thank You Page Editor

The Thank You Page includes an Editor that allows you to customize the page and preview your changes in real time before saving them.
The Thank You Page Editor allows you to customize:

• Logo: adjust its position and size, with real-time preview.
• Divider: configure its visibility and style.
• Text: add additional text to the Thank You Page.
• Image: configure images, including specific images for different order states.
• Appearance: customize colors and other visual elements.

To access the editor, go to: Admin > Thank You Page > Design > Customize.

Clicking Customize will open the editing page, where you can make your changes and preview them in real time.

Changes made in the Editor are reflected in the live preview, allowing you to see how the Thank You Page will look before applying the settings.
After saving, the settings configured in the Editor will be reflected on the Thank You Page displayed to the customer.

If you still have questions, contact our team through the platform chat or email suporte@cartpanda.com.

Updated on: 09/30/2026