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# Custom Thank You Page

CartPanda allows you to configure a **custom Thank You Page**, redirecting customers to an **external page** after completing their purchase.

This feature is ideal for displaying **post-purchase strategic content**, such as:

* Product access instructions
* Next steps after the purchase
* Additional onboarding information

In this guide, you’ll learn how to configure the **Thank You Page redirect to an external URL** of your choice.
# How the Redirect Works

When a customer completes an order, the system follows this logic:

1. It checks whether any product in the cart has a **specific redirect configured**
2. If there is more than one, the **first product with a redirect** will be used
3. If no product redirect exists, the system applies the **redirect based on the payment method**
4. If neither option is configured, the **default CartPanda Thank You Page** will be displayed

# Setting Up a Custom Thank You Page

Go to: **Admin > Thank You Page > Redirect URLs**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_15726n1.png =1202xauto)

### **1️⃣ Default Redirect by Payment Method**

This option allows you to define a **different URL depending on the payment method** used by the customer:

* Credit Card
Simply paste the desired **Thank You Page URL** for each payment method.

### **2️⃣ Product-Based Redirect**

This option allows you to define a **custom Thank You Page for specific products**.

|| This type of redirect has priority over payment method redirects.


###### **To configure it:**

1. Click **Add product redirect**
2. Search for and select the desired product
3. Enter the **external Thank You Page URL**
4. Click **Create**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_s8gafh.png =1151xauto)

Once configured, you will be able to **fully customize the post-purchase experience**, directing customers to specific content depending on the **product purchased or the payment method used**.

### **Thank You Page Editor**

The **Thank You Page** includes an **Editor** that allows you to customize the page and preview your changes in real time before saving them.
The Thank You Page Editor allows you to customize:

* **Logo:** adjust its position and size, with real-time preview.
* **Divider:** configure its visibility and style.
* **Text:** add additional text to the Thank You Page.
* **Image:** configure images, including specific images for different order states.
* **Appearance:** customize colors and other visual elements.

To access the editor, go to: **Admin > Thank You Page > Design > Customize.**

Clicking **Customize** will open the editing page, where you can make your changes and preview them in real time.

Changes made in the Editor are reflected in the **live preview**, allowing you to see how the Thank You Page will look before applying the settings.
After saving, the settings configured in the Editor will be reflected on the **Thank You Page displayed to the customer**.
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If you still have questions, contact our team through the platform chat or email [suporte@cartpanda.com](mailto:suporte@cartpanda.com).