> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cartpanda.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Creating a Digital Product

Selling digital products on **CartPanda** is very simple.

In this article, you will learn how to create and configure a digital product so your customer automatically receives access after the purchase.

# Creating a Digital Product

In the side menu, go to **Products > List Products** and click **Add Product > Digital**


![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_cvdkaz.png =1155xauto)

Once you do this, the **product configuration page** will open. There, you can:
* Define the **product name**
* Add a **Access instructions**
* Upload **images**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_140bey4.png =1161xauto)

# **Configuring the Digital Content**

In the **Digital Content** section, enable the option **Enable digital content (product deliverable)**.
Then choose how you want to deliver the content:

* **File** or **Link**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_kdbryf.png =902xauto)

### Delivery via File

Click **Choose File** and select the desired material.

The maximum allowed size is **20MB**.

| If your file is larger than 20MB, use an external link (such as Google Drive) with public access enabled and insert the link in the digital content field.

||| Important: If the digital content field is empty, the checkout will request the customer’s ZIP/Postal code.

When you add a **file or link**, the checkout will display only **personal information and payment fields**, without shipping.

You can also enable the option **Show download button on the thank you page**, allowing the customer to download the material immediately after payment.

# Access Instructions

The **access instructions** configured on the product page will be automatically displayed on the **thank you page** after the purchase.

In this field, clearly explain to your customer:

* How they will receive access
* How long it will take
* Which email will be used
* Whether they will receive a login, an app, or a membership area link

If you added a **file or link** in the digital content section, the customer will automatically receive a **CartPanda email with the deliverable** after the purchase.
You can edit this email at: **Admin > Notifications > Order Confirmed (Digital Product)**

# **Product Images**

Add one or more images to improve the presentation of your product.

After this, your item will already be configured as a **digital product**.

# **How Digital Product Delivery Works**

If the payment is approved immediately and the download option is enabled, the customer will see the **download button on the thank you page and will also receive an email with access to the product.**

# **Resending the Digital Product**

To resend the access to the customer:

1. Go to **Orders > All Orders**
2. Click the desired order
3. Select **Resend download email**
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Still have questions? Contact our team through the **platform chat** or send an email to [**suporte@cartpanda.com**](mailto:suporte@cartpanda.com).