> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cartpanda.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Configure your store's shipping options

It is essential to have **shipping configured in your checkout** so that orders can be processed in your store, even if shipping is free.

To **create or edit shipping rates**, navigate to the **side menu** in your dashboard: **Admin > Shipping**

On the shipping page, you will find several configuration options, which are explained in detail below:

* **Shipping Type (General Shipping or Product-Specific Shipping)**
* **Shipping Table**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1cvloni.png =1195xauto)


# General Shipping

General shipping applies to **all products in your store**. To create a general shipping rate, follow these steps:

###### Step 1:
Go to **Manage** **Rates**.

###### Step 2:
Enter the **Origin Country/ZIP Code** for where the merchandise will be shipped from.
Enter the **Destination Country** to create the rate that your customers will see at checkout.

###### Step 3:
Under **Shipping Rates**, click **Add Shipping zone**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1nfyra3.png =1107xauto)

###### Step 4:

Set your shipping rates or use a delivery service with which we have an integration.

* You can also set **conditions** to make the rate visible at checkout based on **weight** or **order value**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_fnh318.png =1109xauto)

# Product-Specific Shipping

Product-specific shipping applies only to **selected products** in your store. To create a product-specific rate, follow these steps:

###### Step 1:

Go to **Create New Profile**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_13mxx1v.png =1099xauto)

###### Step 2:

Add a **Name** for the profile and click **Add Products**.

* Select the products that will have shipping rates different from the general rate. You can select **specific variants** if needed, then click **Save**.

###### Step 3:

Follow the **same process as General Shipping**, adding the **origin ZIP** and configuring the shipping rate.

---

Still have questions? Contact our team via the platform's chat or send an email to [suporte@cartpanda.com](mailto:suporte@cartpanda.com)