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> Fetch the complete knowledge base index at: https://help.cartpanda.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Automatic Discount

Through **Cartpanda**, you can offer **exclusive discounts** to your customers directly at checkout.

Currently, we provide **two discount options**:

1. **Discount Coupon:** You provide a code for your customer to enter at checkout. Learn how to configure it [here](https://help.cartpanda.com/en-us/article/discount-coupon-2aodwf/)
2. **Automatic Discounts:** You set a discount amount that will be **applied automatically** at checkout. This article explains how to set it up.

# How to Create an Automatic Discount

### **Step 1**

To create an automatic discount, go to our **Discounts** section [or click here](https://accounts.cartpanda.com/discounts)

Then, click **Create Discount** and choose whether the discount applies to:

* **ORDER:** The discount will be applied to the total order value.
* **PRODUCT:** The discount will be applied to the specific product selected in the rule.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_8yk17l.png =1213xauto)

### **Step 2**

Give a **name to your automatic discount**. This name will be displayed to your customer if the discount field is active at checkout.


![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_w3sib0.png =1199xauto)

### **Step 3**

Choose the **type of discount** you want to offer:

* **Percentage:** Enter a specific percentage that will be applied to the order subtotal.
* **Fixed Amount:** Enter a fixed value that will be applied to the order subtotal.
* **Buy X, Get Y:** Select a specific product or collection for purchase and another product that the customer will receive for free

|| Note: For product-specific discounts, only Percentage and Fixed Amount are available.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1z4j17.png =894xauto)

### **Step 4**

Choose whether the discount applies to:
* The **Entire order**
* A **specific collection**
* A **specific product**

### Additional Fields
Optional fields can be configured to control when the discount is applied:

###### Minimum Requirement
Set rules for the discount to apply, such as a **minimum cart value** or **minimum quantity of items**.

###### Cart Total Requirement
Decide whether to **limit usage to pre-defined cart amounts**.

###### Active Dates
Set the **start and end date** for the discount. You can also enable the option to **combine the discount coupon with the automatic discount** using **Enable sum with standard discount**.


![](https://storage.crisp.chat/users/helpdesk/website/-/6/2/6/e/626e5bed518e1800/image_1er8fzt.png =1217xauto)

The automatic discount will only be applied **if the customer enters at least their email** at checkout.

# Rules for Multiple Discounts

By default, if multiple automatic discounts are available, **the highest value discount will be applied**.

To change this behavior:
1. Go to **Discounts > Settings** or click [here](https://accounts.cartpanda.com/settings/discounts)
2. Disable **Apply highest value automatic discount**.

When this option is disabled, priority will follow the **order in the discount list**, with the **first discount taking precedence**.
You can reorder discounts by **dragging and dropping** them in the desired position.

### **About the “Apply Highest Value Automatic Discount” Feature**

When this feature is **enabled**, discounts cannot be combined. Only the **highest value discount** will apply.

**Example 1:**
* A fixed discount coupon is higher than a payment method discount.
* **Result:** The payment method discount is removed and replaced by the fixed coupon.

**Example 2:**
* Automatic/payment discount is higher than a fixed coupon.
* **Result:** The discount will **not** be applied, and a notification message will appear.

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If you have any questions, contact our team via the **platform chat** or email [**suporte@cartpanda.com**](mailto:suporte@cartpanda.com).